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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13605 Views
  • 0 replies
  • 5 kudos

Nest camera and Google home hub

I have second generation nest camera (white camera) that I have in my sons bedroom. I just moved to a larger space so I bought a Google home hub to stream his camera too. My home hub is telling me it cannot support streaming. Is this because of the n...

Nest Cam Battery

I am having difficulty connecting my camera the message I keep receiving cannot connect to cloud. Tried factory setting and router restart it is not workingi have a UniFi network with 2.4 - 5 GHz broadcast. Help is appreciated

OmarSh by • Community Member
  • 387 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Camera 2nd Gen viewing from computer

I just bought a Nest Camera Indoor 2nd Gen figuring it would work just like the Nest Camera Indoor 1st Gen I bought for my parents with the ability to view from the web. Viewing from the phone works some of the time, but I work in a location where yo...

psu90 by • Community Member
  • 1388 Views
  • 6 replies
  • 1 kudos

Replacement Wired Doorbell Wont Connnect

I replaced our new Nest Wired Doorbell due to severe halo issues, and now I cannot connect the replacement doorbell. We have 4 Thermostats and 3 other cameras, and they are all working fine on our NEST network. The replacement doorbell doesn't allow ...

CFH2022 by • Community Member
  • 931 Views
  • 4 replies
  • 0 kudos

Resolved! Cannot Reconnect After Charging

I had my outdoor battery camera setup and working fine. It needed a recharging but after the recharge it would not connect. I deleted it from the app and tried to re-enter it but I feel like I'm going around in circles now. I need help to get this wo...

iClick by • Community Member
  • 2147 Views
  • 8 replies
  • 0 kudos

Locked out of newly purchased house

I just bought a house that has Nest locks. The previous owner gave me the code to get in and it was great. Then his wifi shut off before I transferred the system and I can't get in! Any way to get the lock open without breaking it?

Lvbh by • Community Member
  • 569 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Battery Doorbell

Hi, I have just purchased a Nest Battery Door bell and I have it sync’d to Next home hun (2nd generation). I am struggling to get the hub to sound a chime to alert us someone is at the door. I have reset the bell and switch chime on but as soon as I ...

Park71 by • Community Member
  • 2782 Views
  • 15 replies
  • 1 kudos

Camera wont download updates

Nest outdoor floodlight camera will not download updates, stays on zero, when reseting the camera wil go through the motion green light comes on but downloading update stays on zero. Had same issues with doorbell. All other cameras on account are fin...

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