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Nest doorbell communication issues

Jeremiah1979
Community Member

Initially the live camera worked, outside chime worked, no inside chime. Somewhere along the line, I was able to get the inisde chime to work, but no camera feed. The green light has always been on since startup except for when I do a restart or a hard factory reset. Just received notification doorbell is offline. Very frustrating

3 REPLIES 3

EmersonB
Community Specialist
Community Specialist

Hello Jeremiah1979,

Thanks for reaching out here in the Community. To confirm, do you see a flashing green light or solid? How far is your Nest Camera from your Wifi router? Try restarting your Nest Camera and your Wifi router. Let us know how it goes.

Best,
Emerson

It is solid green.   I left it alone for a day, and now it works....

EmersonB
Community Specialist
Community Specialist

Hi Jeremiah1979,

We appreciate you getting back to us and we're glad that it's resolved now. We’ll consider this one complete so let us know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.
 
Regards,
Emerson