10-23-2021 01:50 PM
The doorbell installed at the front door is no longer providing any push notifications for motion or people at the door. Doorbell has been disconnected and reinstalled, Nest app has been uninstalled and reinstalled, devices are not in Do Not Disturb, notifications are turned on in both nest app and Home. Doorbell (push) notification works, and camera is recognizing when people are at the door, but not providing notifications.
10-23-2021 06:42 PM - edited 10-23-2021 06:51 PM
This is a long shot by try doing a full power down of the phone and then power it back up after about a minute. Sometimes having the phone de-link from the cell site and then re-linking can make the alerts start working again. ... worth a shot at this point. Please let us know if it works.
10-29-2021 09:28 AM
I just wanted to jump in real fast to see if you saw EmptyNester's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
11-01-2021 01:17 PM
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.