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Nest doorbell (wired) no longer pushing notifications to multiple devices.

Jay_Weeks
Community Member

The doorbell installed at the front door is no longer providing any push notifications for motion or people at the door. Doorbell has been disconnected and reinstalled, Nest app has been uninstalled and reinstalled, devices are not in Do Not Disturb, notifications are turned on in both nest app and Home. Doorbell (push) notification works, and camera is recognizing when people are at the door, but not providing notifications. 

3 REPLIES 3

EmptyNester
Gold Product Expert
Gold Product Expert

This is a long shot by try doing a full power down of the phone and then power it back up after about a minute.  Sometimes having the phone de-link from the cell site and then re-linking can make the alerts start working again.  ... worth a shot at this point.  Please let us know if it works.

Jeff
Community Specialist
Community Specialist

Hi, Jay_Weeks.
I just wanted to jump in real fast to see if you saw EmptyNester's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.