Nest outdoor cams in home app

[Andybrad]

Hello,

When will the timeline history be available in the home app for next outdoor cameras?

[EmersonB]

Hi Andybrad,

Thanks for reaching out here in the Community. To confirm, do you have a Nest Aware subscription? Are you referring to a customer clip that you can download from the Google Home app?

Looking forward to your response.

Regards,

Emerson

[Andybrad]

Hi, yes I have the top tier nest subscription.

It's the use of the nest outdoor cameras ( these may be legacy products now?) I can see clips in history but due to events not being recorded I want to scroll through the timeline. How can I do this in the home app?

[MplsCustomer]

@Andybrad 

We still cannot scroll through 24/7 history in the Google Home app for the Google Nest Outdoor Cameras and other cameras and doorbells installed in the Google Nest app. We still have to use the Google Nest app or the home.nest.com website.

Google Nest is just now beginning to allow customers to test out moving just their 1st gen indoor cameras to the Google Home app; see this blog post:

https://www.googlenestcommunity.com/t5/Blog/Nest-Cam-Indoor-1st-gen-expanded-support-rolling-out-in-...

Regarding other cameras, Google Nest says only this in the post: "Older cameras other than Nest Cam Indoor will remain in the Nest app until we support their ability to transfer to the Home app."

[EmersonB]

Hi everyone,

@Andybrad, thanks for getting back to us. Try using the Nest app and  select your Nest Cam Outdoor from the home page. You'll see there the 24/7 continuous video recording with day and time.  You can also select the 60 days icon on the lower left and select a specific date.

Give these steps a try:

Create custom clips while watching the live video stream or after rewinding your video history.

1. Open the Nest app.
2. On the home screen, select your Nest Camera.
   Video history in the Nest app
3. In your video history timeline, rewind to where you want the clip to begin. Note: You can either scroll through the timeline or tap on the activity mark in your activity track.
4. Press and hold New clip when you would like the clip to start, then release to mark the end. It will take a short time to create your clip and save your clip in the Nest app.
5. Choose what you want to do with your clip:

• Tap Save to photos to download the clip to your phone or tablet.
• Tap Share link for options for how to share the clip.
• Tap Cancel to delete the clip.

To learn more, you may visit our public article about “Save and download video clips”.

I appreciate your help, MplsCustomer.

Regards,

Emerson

[Andybrad]

Hi, 

That's kind of the point. When will this be rolled into the home application? 

Thanks

Andrew 

[EmersonB]

Hey Andybrad,

Thanks for getting back to us. We appreciate your interest however, we don't have any news to share about applying this feature to the Google Home app. We're always looking for ways to improve and we'll take it as feedback. I'd suggest you send feedback to let the Google Engineering team know about your concern. While they won't respond directly back to you, this is the best way to let them know about this. Let us know if you have additional questions.

Best,

Emerson