02-17-2022 01:02 PM
I am looking for an event recorded two months ago, is it possible to retrieve?
02-17-2022 02:41 PM - edited 02-17-2022 02:42 PM
It depends on what type of Nest Aware subscription you have, and whether the event was detected and recorded as an event. It also depends on the type of camera. This is what Google Nest Help says:
With a Nest Aware Plus subscription you get up to 10 days of continuous 24 / 7 video history and up to 60 days of event video history clips.
With a Nest Aware subscription, you get up to 30 days of event video history clips.
https://support.google.com/googlenest/answer/9546397?hl=en&co=GENIE.Platform%3DAndroid
02-21-2022 06:59 PM
Hey folks,
Thanks for responding, MplsCustomer.
WillieA, welcome to the Google Nest Community and thanks for reaching out. I'm just dropping by to ensure everything is covered here. Let us know if you have more questions.
Best,
Melba
02-24-2022 07:19 PM
Hey there,
Checking back in — still need our help?
Best,
Melba
02-25-2022 10:44 PM
Hi,
I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
Best,
Melba
03-01-2022 10:46 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.