cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest video recording

WillieA
Community Member

I am looking for an event recorded two months ago, is it possible to retrieve?

 

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@WillieA 

It depends on what type of Nest Aware subscription you have, and whether the event was detected and recorded as an event. It also depends on the type of camera. This is what Google Nest Help says:

With a Nest Aware Plus subscription you get up to 10 days of continuous 24 / 7 video history and up to 60 days of event video history clips.

With a Nest Aware subscription, you get up to 30 days of event video history clips.

https://support.google.com/googlenest/answer/9233159#zippy=%2Cand-event-video-history-availability%2...

https://support.google.com/googlenest/answer/9546397?hl=en&co=GENIE.Platform%3DAndroid

https://support.google.com/googlenest/answer/9233159#zippy=%2Cnest-cam-indoor-nest-cam-outdoor-dropc...

 

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Thanks for responding, MplsCustomer. 

 

WillieA, welcome to the Google Nest Community and thanks for reaching out. I'm just dropping by to ensure everything is covered here. Let us know if you have more questions. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in — still need our help?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.