Night vision nest cam wired

[Cristian_00]

i have a question about this cam... I think the IR leds are insufficient...

The night stream is very opaque but if i turn on the old cam you can see a better image.

I think my cam is defected, right?

[Brad]

Hi there, 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue. 

• Do you still need help with this issue?
• What troubleshooting steps have you done thus far?

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Cristian_00 · Accepted solution]

Hi Brad,

I solve the issue moving the camera under the shelf.

Thanks for your interest,

Cristian

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.