No video recorded

[Snooper]

No video being recorded by nest doorbell

[MplsCustomer]

@Snooper 

Did you sign up for the 30-day Nest Aware trial subscription when you installed your doorbell?

https://support.google.com/googlenest/answer/9248198?hl=en&co=GENIE.Platform%3DAndroid

[aatienza]

Hey Snooper,

Thanks for reaching out. Let's see what's going on? When did it start happening? Did you make any changes to your doorbell? Also, do you have an active Nest Aware subscription?

You might want to check out this link for additional help.

I appreciate the help, MplsCustomer.

Thanks,
Archie

[EmersonB]

Hello everyone,

@Snooper checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.

Thanks for your response Archie and MplsCustomer.

Best,
Emerson

[EmersonB]

Hi Snooper,

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Emerson