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Old drop cam cameras uses.

AlexNJ
Community Member

This was posted 12/22. Is it still relevant post April 2023””?

Thanks for posting here in the community. Let's go ahead and check what we can do here. Old Nest Cameras can still be viewed from the Google Home app but for live viewing only.”

1 Recommended Answer

EdmondB
Community Specialist
Community Specialist

Hello AlexNJ, 
 

I’m checking in to see if you had a chance to check out MplsCustomer’s response. If there’s anything I can help you with, just reply to this thread, and I’ll be more than happy to help out! 

I appreciate the help, @MplsCustomer

Best,
Edmond

View Recommended Answer in original post

7 REPLIES 7

MplsCustomer
Bronze
Bronze

@AlexNJ 

Google Nest is discontinuing support for its old Dropcams in April 2024. See this post:

https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nes...

EdmondB
Community Specialist
Community Specialist

Hello AlexNJ, 
 

I’m checking in to see if you had a chance to check out MplsCustomer’s response. If there’s anything I can help you with, just reply to this thread, and I’ll be more than happy to help out! 

I appreciate the help, @MplsCustomer

Best,
Edmond

AlexNJ
Community Member

That answers my question. Thanks. 

EdmondB
Community Specialist
Community Specialist

Hi there, 

I'm glad to hear that everything's sorted out now. If you need anything else, just let us know we're always here to help.

Cheers,
Edmond

Jp275
Community Member

I have drop cam that will be deactivated 4/24 how do I get reimbursed,it used out door in weather proof case please contact me asap for refund 

EdmondB
Community Specialist
Community Specialist

Hey everyone,

@Jp275, thanks for reaching out to the Community. If you have an old Nest Dropcam, you won't receive reimbursement for it. However, you can still benefit from the program by filling out this form and receiving a 2nd Gen indoor Wired Nest Camera in exchange.

Please let me know once you're done with the form. 

Best,
Edmond

EdmondB
Community Specialist
Community Specialist

Hi Jp275, 

We have received the completed form. Someone from our support team will contact you via email to help you. Please let me know if you have any further questions.

Cheers,
Edmond