Prevent recording outside activity zone

[Bobreg]

Hi, I created an activity zone hoping the the camera would record only events in that activity zone. It does not. The camera records everything that is in front of the camera. This means that the camera is recordong every single car that is passing in front of the house. I have hundreds of small 40 seconds recording everyday. How do I change that. I read somewhere that while creating the activicity zone, there should be options for parameters outside of the newly created activity zone, but I do not see those options. Please help. Thank you.

Bob

[janthadeus]

Hey all,

Oh no! We’re sorry to hear that. We’d like to further investigate this — could you fill out this form and let me know once you’re done?

I appreciate the help here, MplsCustomer, Brad and Archie.

Thanks,

JT

[Bobreg]

Hi, I filled out the form as requested. I am still going nowhere. Today, Google-store support sent me another copy of the previous email requesting the proof that I ordered the gen2 camera. They copied and pasted the same email. So I did the same thing. I copied and pasted my response. It's silly. If they do not want to help me, they should state so.

[janthadeus]

Hi Bobreg,

Thanks for your efforts here. It looks like we haven’t received your form. Could you fill out the form above to make sure that we get it this time?

Regards,

JT

[Bobreg]

I sent it back.

[janthadeus]

Hey there,

Thanks for the update. We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.

Best,

JT