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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1702 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17849 Views
  • 0 replies
  • 7 kudos

Yet another peeling Nest Hello doorbell

The clear plastic that is on the face of our Nest Hello doorbell has begun peeling off. A quick search has shown this is a known systemic issue across many, many users. We purchased our doorbell in February of 2019. We are writing to see what can be ...

bkab by • Community Member
  • 1118 Views
  • 6 replies
  • 0 kudos

Nest cam not charging

Ever since we purchased our google nest cam we have been having issues!! While mounted outside the battery was working until the battery was empty. It is plugged into a functioning, working outlet outside. We know that there is no issue with the outl...

Anitakhan by • Community Member
  • 24919 Views
  • 26 replies
  • 3 kudos

Notifications

My notifications have changed, it no longer shows person for a notification, it only shows all motion and sound to choose from and that’s not helpful! Outdoor motion constantly alerts when I have any bad weather or birds flying by, etc! It does not n...

Resolved! WHY CAN'T I SCROLL THROUGH VIDEO ON DOORBELLS?!?!?

Google thinks it is smart. But it is missing tons of things that it should be capturing. A car driving into my driveway, for example. On our other cameras, even if the event was not made, I can scroll through the video feed, and see the things Google...

Allajack by • Community Member
  • 1561 Views
  • 5 replies
  • 0 kudos

Nest doorbell , LIVE VIEW not working

Have best doorbell battery (but is wired in) and after 7 ignored attempts on Twitter , unable to EVER see live view.stream works fine on nest hub when bell is rung, but otherwise cannot see live view as & when required (which is why I bought it!)im o...

NiravP by • Community Member
  • 1671 Views
  • 7 replies
  • 0 kudos

Replacement magnetic mount

Hello, we recently had our home painted and realize that the painter lost our original magnetic mount that came with our nest cam. Is there a way to get a replacement mount for our camera so that we can reinstall it? Thanks!

JenniV by • Community Member
  • 805 Views
  • 3 replies
  • 0 kudos

Doorbell ring tone on my android

Hi, new user. I found how to change the Nest doorbell ringtone for the visitor, but I can’t change the notification ringtone on my Android phone. It uses the text message notification tone, confusing. Can someone tell me how to get this to change in ...

Tbob by • Community Member
  • 728 Views
  • 1 replies
  • 1 kudos

Nest Cam Power Cable

I’ve got two external nest cars that have had their power cords just completely disintegrate in the Vegas heat and the wires are just flopping around. Is there an easy way to replace the cables? Thank you!

hywel by • Community Member
  • 1496 Views
  • 8 replies
  • 0 kudos
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