New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Nest Doorbell wired : Initial operation failing - Connection to other Nest products failed
Steps during initial operation:1) Prepared WLAN router configuration: WLAN name visible, new clients are allowed to connect, using 2.4GHz-only mode. Before I had 2.4GHz + 5GHz mode configured, which made no difference.2) Placed Nest Doorbell right be...
Doorbell battery doesn't streams live video but records and push notifications are fine
I cannot stream live video from my doorbell battery. All recordings are stored and can be viewed but live video is not available - the camera is off.Device is in the bracket right now, if someone walks by or presses the button I'm getting push notifi...
Nest cam iq power adaptor
Why I can't get a cam IQ power adapter From Canada. I'm very sad. Please community help me.Thanks.
Stolen cameras
I just got home and had a break in and they stole my cameras. How can I get the video. My data us only going back til the time they were taken please help.
Broken Mounting Plate
Hello, due to an installation error installation error my mounting plate got broken and I want to know how can I get this replaced please and thank you any assistance is appreciated
Support
My ring doorbell stopped communicating with the hub. Wish to have phone number so I can talk to a human at Google.
Two cameras offline at least 50% of every day.
I've had these two nest outdoor cameras positioned about 15 feet from the router ever since I bought them ($200 each!). I also pay for nest aware, allowing 60 days of video recording. But they're usually offline, as in I can see less that 50% of any ...
No notifications on iPhone or iPad
Hi all! Ever since I updated my iPhone and iPad to 14.8.1, I haven’t been getting any push notifications on either device. I have a nest iq cam as well as a wired nest doorbell. I have restarted both mobile devices and still nothing. This isn’t the f...
Nest Cam battery needs scheduling function!
Since most other threads related to this topic seemed to be locked, I'm starting a new one. As I just found out after dropping $150 on the Nest Cam battery, there is no ability to set schedules. It is set up in Home vs Nest, and Home has no schedulin...
Resolved! Battery nest doorbell doesn't ring on display
The battery nest shows video on my hub when someone rings the bell, but it doesn't actually ring or announce, so if I don't see it, I have no way of knowing someone rang the bell. I have it set to announce.
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