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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1696 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17837 Views
  • 0 replies
  • 7 kudos

Google Cam notifications

I don’t receive notifications from my camera in the google home app. I’ve reinstalled the app, turned my off on/off based on the previous tread comment, and I did a factory reset on my phone setting, but still, nothing; my wife, however receive these...

ARTISTCORP by Community Member
  • 1516 Views
  • 8 replies
  • 0 kudos

Nest doorbell not connecting to new Wifi modem

My Google wireless doorbell was working fine until we upgraded our wifi modem . Now it gets all the way to the end of the ‘start up ‘procedure and says ‘something went wrong’ I have manually reset the doorbell at the back with a pin , I have switched...

Milliemoo by Community Member
  • 732 Views
  • 3 replies
  • 0 kudos

Resolved! Cannot connect to assisting device

Anyone familiar with the following? Background on my setup. I have the Nest Wifi with two points, Nest thermostat(2nd generation) and three linked devices all on my Google Home. Checked wifi and settings as far as I could. 

23BEB0F8-79E9-487D-A278-564D7FC61C04.png
thetruth19 by Community Member
  • 1690 Views
  • 6 replies
  • 0 kudos

Nest doorbell only lasted 2 years

So not only did the outer plastic coating peel away, like apparently so many others, then the camera just stopped working all together. I was able to do a factory reset to get it working again but it only lasted a day. Then I tried again and got a co...

Schlano by Community Member
  • 1046 Views
  • 4 replies
  • 0 kudos

Shattered lens

My Nest doorbell fell from the base and the lens shattered. Is there a way to replace the lens?

Chime connector replacement

My chime connector appears to no longer be working as the bell has stopped chiming. How do I get a replacement? Also have an upstairs doorbell and not sure if I need 2 vs 1.

lscottjohn by Community Member
  • 4797 Views
  • 7 replies
  • 0 kudos

Cannot Login to Nest Account with Google

Is anyone else having issues logging in to their Nest account using Google via web browser starting today? When I try to log in using my google account, after selecting my email address, I am directed back to the sign In screen - its an endless loop....

Live Video Unavailable Fix

Setting up brand new Nest Cam (battery) I was getting the same problem as others have reported...@matt3 @fredraymer @Fridge197 @Jkafle @Cwil @darding12 @noelwtrw Which is getting recorded events on my cameras in the home app, but when I click the "Li...

MMc by Community Member
  • 2657 Views
  • 4 replies
  • 0 kudos
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