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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1730 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17883 Views
  • 0 replies
  • 7 kudos

Shattered lens

My Nest doorbell fell from the base and the lens shattered. Is there a way to replace the lens?

Chime connector replacement

My chime connector appears to no longer be working as the bell has stopped chiming. How do I get a replacement? Also have an upstairs doorbell and not sure if I need 2 vs 1.

lscottjohn by • Community Member
  • 4811 Views
  • 7 replies
  • 0 kudos

Cannot Login to Nest Account with Google

Is anyone else having issues logging in to their Nest account using Google via web browser starting today? When I try to log in using my google account, after selecting my email address, I am directed back to the sign In screen - its an endless loop....

Live Video Unavailable Fix

Setting up brand new Nest Cam (battery) I was getting the same problem as others have reported...@matt3 @fredraymer @Fridge197 @Jkafle @Cwil @darding12 @noelwtrw Which is getting recorded events on my cameras in the home app, but when I click the "Li...

MMc by • Community Member
  • 2661 Views
  • 4 replies
  • 0 kudos

What Happened to People in Google Home video?

How come Google keeps deprecating the functionality of the "free" Home app? Latest one is removing People from the Event category. Now instead all that's left is Motion and Noise. So if a sneaky trespasser walks into my home I don't get to see it? WT...

There was a problem connecting to the camera stream

I pay for Nest Aware. Some video events are recorded and I can view them as expected while some other video events are not viewable and show the error, "There was a problem connecting to the camera stream". There is audio, but no video. Is there any ...

ClaytonMcQ by • Community Member
  • 1607 Views
  • 7 replies
  • 0 kudos

Battery Outdoor Nest Camera

I just installed a new Outdoor Nest Camera and while I can find it in the Home App, I cannot find nor add it to my Nest App.

Hooser by • Community Member
  • 982 Views
  • 4 replies
  • 0 kudos
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