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Problems connecting to camera

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Tyronej
Community Member

4 weeks ago

I have an outdoor camera that's new I lost the IQ code but I cannot connect the camera I had it connected at one time but now it will not let me reconnect

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MplsCustomer
Bronze
Bronze

3 weeks ago

@Tyronej 

You can select "Continue without scanning" in order to enter the 6-character alphanumeric setup code that is printed on the back or bottom of your camera.

If your camera was previously installed, you will first need to perform a factory reset.

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MplsCustomer
Bronze
Bronze

3 weeks ago

@Tyronej 

You can select "Continue without scanning" in order to enter the 6-character alphanumeric setup code that is printed on the back or bottom of your camera.

If your camera was previously installed, you will first need to perform a factory reset.

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