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The google cam with battery integrated turn of by themselves

Mau5588
Community Member

The google cam with battery integrated turn of by themselves 

in settings the battery usage is balanced, is the medium.

2 REPLIES 2

EdmondB
Community Specialist
Community Specialist

Hello Mau5588, 

I’m sorry to hear you’re having trouble with this. No worries; we'll check this out. Just a few questions: Is there any family member who has access to your Nest Camera? When did this issue start? Did you try to restart or reset the Nest Camera? Check out this link on how to Restart or factory reset a Nest camera or doorbell. 

I look forward to your response.

Thanks,
Edmond

EdmondB
Community Specialist
Community Specialist

Hi there,


I wanted to follow up and see if you are still in need of any help. Have you had the opportunity to try the suggestion above? If yes, how is it?

Regards,
Edmond