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Thermostat

Zo1
Community Member

My thermostat does not work I think it is the battery where do I get another one how do I get into it it’s not working and I’m freezing

3 REPLIES 3

Ryan_G
Community Specialist
Community Specialist

Hi Zo1,

 

Thanks for reaching out and we're sorry to hear about what's happening.

 

If you're using the new Nest thermostat, you could replace the battery with high-quality 1.5 V AAA alkaline batteries from a known manufacturer. 

 

Also, could you share a photo of your current wiring configurations with your Nest thermostat? 

 

I hope to hear from you very soon.

 

Best regards,

Ryan

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in — still need our help here?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba