12-29-2021 12:55 PM
After a notification I only get a still video picture no playback. This system has been working fine for a couple of years My service is paid up so what could be the problem?
12-29-2021 08:53 PM
I have the same issue. I can only see a live feed for my cameras. Video playback does not work for me in the Nest App. With the Nest app, when I try to playback a video the video never loads and plays. Also, when I use access Nest from the browser I can only see the live feed. There is no option to playback.
01-01-2022 02:37 PM
Same here, I have to use Nest for notifications only and Google home for everything else like video and audio. My wife on her older phone however is fine on Nest App.
03-25-2022 10:18 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Best Regards,
Brad.
04-21-2022 08:28 PM
Hey folks,
Chiming in to check if you still need help with this?
Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.
Thanks,
Archie
04-22-2022 10:52 PM
Hey folks,
Thanks for being here in the Google Nest Community.
I'd like to bump in here to make sure that you've seen our response.
Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Have a great day.
Thanks,
Archie
04-25-2022 11:24 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.