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Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Can not install outdoor flood lights camera
My camera was connected. I changed my wifi name and now it will not connect. The phone and camera can not find each other. I have poor wifi outside where camera going but always worked. Also can not get my Google mesh wifi router to connect (just 1 o...
Camera not connecting
I’ve been trying to connect my cameras to the nest app after moving. I have removed them from the app. I have reset the cameras. And I’ve moved them closer to the router and I keep getting the error message that it could not connect. Not sure why I p...
How do I stop my wired nest doorbell from notifying me when I'm at the front door?
How do I stop my wired nest doorbell from notifying me when I'm at the front door? I know that I'm at the door so I don't need a notification. I get so many notifications that I now disregard all of them which defeats an excellent feature.
Can’t log into app and not getting password email
In the last 24 hours, unable to access the app. Try to open the Nest app and prompt me for my ID and password… Which is auto saved with Face ID app did not recognize it. Tried the reset option. It never sends me the emails. I can’t find a phone numbe...
Resolved! nest doorbell gen2 rear door wont chime
I have 2 google nest doorbell gen2 wired. they are wired as they show on google nest help page. the front one works and chimes inside. the rear one works but wont chime inside. have an electric chime have that turned to on and 10seconds and still get...
Initial setup issue
I have a bit of a weird issue. I paired a new floodlight to my home app, and during the initial process the flood light base got separated from the camera in the app, and I can’t seem to delete the floodlight portion of my list of devices. If anybody...
Doorbell indoor chime
I got my doorbell connect to google home on a iPad and when somebody ring is kot ringing on the ipad
motion detection
The camera detects motion and sends the notification, which is fine.After that, apparently motion detection is turned off for some period of time, then later it starts working again.Where do you set that off period ?
Solid red light on nest camera
Solid red light on nest camera. Tried unplugging and plugging back in. Got a bright blue light then darker blue then to pulsing blue then to red, flashing red, then solid red. Everything else appears normal except no flashing when someone is actively...
Missing part
Hi,I bought the Nest doorbell and thermostat several months ago but I just opened the box because our new house wasn’t ready yet. It appears that the chime connector was not included in the box. How do I get one?Thanks,Gary
