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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 3675 Views
  • 0 replies
  • 2 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 19805 Views
  • 0 replies
  • 8 kudos

Only receive notifications for unfamiliar faces

I realize this has been asked before, but the moderators keep closing the threads without understanding the point.I am asking for a new feature, to only receive a "person" detection if the face is an unfamiliar one that I haven't identified previousl...

Not getting Alexa notifications

I have a 2nd gen wired doorbell cam and I am not getting motion announcements on Alexa.100% sure all my settings correct. Partner connection is set up, events and notifications are on in the Home app, motion announcements are tured on in the Alexa ap...

uscpsycho by • Community Member
  • 2172 Views
  • 1 replies
  • 0 kudos

Recording when event recording turned off

I've set my event zones and zone 3 is set so that it doesn't record anything yet zone 3 is still recording. I've been in contact with Google and done everything they've said to do and it's not worked. Has anybody else experiencing the same issues.

Lilolme by • Community Member
  • 600 Views
  • 1 replies
  • 0 kudos

Nest Battery Camera won’t see my pets

Hi there. I’ve just bought an Outdoor battery cam to replace an Arlo one, but it won’t see our cats which was one of the main reasons for buying it - so we can keep an eye on them while we are away. It’s placed directly above the back door pointing a...

MrLexicon by • Community Member
  • 1770 Views
  • 5 replies
  • 0 kudos

3 nest cams; only 2 serial number choices

I have three nest cams. All have previously been set up. One has quit working and is off-line. I’ve tried the QR code and I’ve tried the 6 code on the back. Each time it requires the last four of the serial number, but the only options that pop up co...

Thor-WK by • Community Member
  • 679 Views
  • 2 replies
  • 0 kudos

Nest ring doorbell wiring kit

I have a Google Nest doorbell installed by ADT. Installer told me he put the wires in the box if we wanted to wire it instead of charging the camera/doorbell. After a few months, it got old to charge and wanted to hard wire it to the doorbell only to...

Braverguy by • Community Member
  • 1001 Views
  • 3 replies
  • 0 kudos

Time Zone Incorrect on Cameras

My home address is correct on Nest but all my cameras show the wrong time. However, we live on the line between 2 timezones. Literally half the house is in EST and the other half is in CST. We use EST. There has to be a way to set the time on our cam...

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