Cameras and Doorbells

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Starling Home Hub and New Nest Cameras?

Has anyone tried using the Starling Home Hub with your Nest Cameras for Apple Home Kit compatibility? If so, how was your experience? Is there anything I should know before I go down that road? Thanks!

Resolved! Nest doorbell cam battery

I cannot connect my doorbell to my nest app it automatically goes to google home nest protect and take door lock no problem connecting to nest appany suggestions

Resolved! Notifications

Is there a way to change the notification sound/tone?

Caméra IQ qui ne s’allume plus

Bonjour,Ma caméra nest cam iq exterieur s'est arrêtée de fonctionner sans aucune raison.Lorsque je la branche électriquement l'anneau est bleu au démarrage puis s'éteint et la led est éteinte, donc impossible de la remettre en route ni de la réinitia...

Resolved! Previous owner deceased and doorbell is stuck on the mount so I can't reset it.

The previous owner is deceased and I bought the house and the doorbell is wired and mounted. I followed the videos and steps to unmount the doorbell so I could reset it but it's stuck. I can't call anyone for technical support because apparently ther...

Nest Hello doorbell peeling

Hello allMy Nest Hello doorbell has been peeling for some time. Most of the face has peeled off and it looks terrible. Is this a widespread manufacturing issue? Are Google doing anything to rectify the situation? RegardsJames

Cooldown Period excessive

As per this post and others, the cooldown period preventing event to be captured in short succession is exceedingly long and there is no plan to add a setting to address it: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Notification-Co...

If Google doesn't want to replace drop cams why even offer it?

Nevermind, there's really no point if your agents are going to deny the reality that our dropcam has been active for years, and ignore screenshot and video evidence from clips stored in your own app and claim the dropcam camera was only installed a m...

Accessing Nest Camera 24/7 Recording

Hello,I've bought a newer Google Nest Cam and the Google Aware Plus subscription for my Mum. I'm wondering how to access the 24/7 video history. I need to find things that won't be recognised as events (because they are sound based.. We're trying to ...

Nest door bell screen crack

Time to get in touch with Google regarding this issue I filled the form with they supposed to return you an email no more information everything at 10 touch fail the worst customer service they have experience buying a product. No one have help me. I...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Starling Home Hub and New Nest Cameras?

Resolved! Nest doorbell cam battery

Resolved! Notifications

Caméra IQ qui ne s’allume plus

Resolved! Previous owner deceased and doorbell is stuck on the mount so I can't reset it.

Nest Hello doorbell peeling

Cooldown Period excessive

If Google doesn't want to replace drop cams why even offer it?

Accessing Nest Camera 24/7 Recording

Nest door bell screen crack

Whatsapp Bni mobile

C101 error, outdoor cam, need to add back

Lens shattered

Nest camera not showing in nest app, how ridiculou...

Can’t connect my door bell with my second device

Unable to reset second Gen. Nest Cam indoor wired.

Nest doesn't recognize QR code or manual code

Cámara Nets no funciona

Colour lost from camera

Nest camera projector