Visitor announcements not working

[batmanjenkins]

Hi! I have seen a lot of older (1+ year) posts about this issue, but nothing recently/for the new Nest Battery doorbell. My visitor announcements won't work. The chime outside works fine, and my personal results are turned on for all of my available speakers, but still nothing. I know the electronic chime won't work since I don't have it wired (which truly makes no sense to me and is tbh p frustrating), but if I don't have any sort of audio trigger to my bell being run it's....not very useful. My phone certainly gets the push notifications, but that's it. I don't always have my phone on me, though, and I live with my parents who aren't going to be checking their phones to see if someone's at the door. Just curious if there are some workarounds I could try to rectify this. Thanks!

[jamie5245]

I have the same issue- doesn't make sense that I can't get an audible notification when someone rings the doorbell and I'm not home.  Only difference is my system is wired, not battery.

[Brad]

Hi there, 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed. 

• Do you still need help with this issue?
• What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[jamie5245]

I may have figured it out, although the notification doesn't seem to be consistent.  I can get it to ring once, although it doesn't play the sound I selected and doesn't repeat if the doorbell is rung more than once.

[litasantos]

You got it to work? How?

[litasantos]

Same.  I need audible notifications on all my speakers that Someone or motion detected at the door  I get push notifications only.  I need it to be announced on my speakers.  

[Albinobatman]

My wired nest doorbell used to work. Then suddenly it no longer notifies any of my speakers in the house. It even used to announce who was at the door. Now nothing. I have checked all the speakers settings are correct. I have checked announcements are turned on. I have even removed, factory reset and re installed my doorbell in nest app. But still nothing. Push notifications work fine but I cant get any of my speakers to work with it. 

Do not disturb is turned off. 

Visitor announcements turned on

All of the devices are on the same account. 

Any ideas anyone ?

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

[litasantos]

I still haven't got an answer and now additionally, a full 2 weeks after installing,  it's out of battery????