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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15703 Views
  • 0 replies
  • 6 kudos

Rain detected as moving vehicle

I see posts about cameras flagging rainfall as moving vehicles; has anyone found a solution other than eliminating moving vehicles as a category (that’s not going to happen)?Last night it rained, and the camera recorded it 195 times as “moving vehicl...

NCD by • Community Member
  • 340 Views
  • 1 replies
  • 0 kudos

Nest doorbell doesn’t ring your phone?

Hi google team, how come the doorbell doesn’t ring my phone but just gives me one push notification? I can’t imagine developers being soooo lame. It’s a show stopper. I want to return the product now… so disappointed… is there any way to set up my do...

Google Home app not working

Was having issues yesterday with not being able to view live video or any history. Keeps loading and then says nest thermostat is offline.. but pops back online. Not able to view any videos or live video. I've did your basic 101s with restart routers...

1in1class by • Community Member
  • 471 Views
  • 2 replies
  • 0 kudos

Floodlight camera won’t power up

Camera worked great until I cut power for remodel. It sat with no power for awhile. Finally moved it and hooked it up turned on like it was new but was having issues on Google home. Deleted device from app then went to readd it and it won’t connect, ...

1 st Generation Nest Cameras 2 of them

I have 2 1st generation Outdoor cameras . I disconnected them and can’t reconnect them because my old email # was taken on Bankruptcy, now I use # I am seeing a small blue light or at least maybe blue green light but it asks me to change from my old ...

Next Doorbell Wired Compatability

I am trying to confirm if the Nest Doorbell wired is compatible with my current chime. The current chime is an Emerson Model C8204 VOLTS AC 10-16. Can anyone help me out with info? Thanks!

Battery issues

My nest camera is plugged in but says it isn’t connected because of low battery. How can I fix this?

Mjwalsh by • Community Member
  • 356 Views
  • 4 replies
  • 0 kudos

Gen 2 Doorbell won't reconnect and has a solid green light.

After a wifi disruption one of my gen2 doorbells would not reconnect. I removed it from the app and now it will not reconnect at all. The staus light is solid green. I have disconnected wires and refit it at both the bell and the chime. I have tried ...

ElaineN by • Community Member
  • 330 Views
  • 2 replies
  • 0 kudos
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