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Cameras and Doorbells

Blog Posts

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Adding and Removing Nest Cams on Google Home App Read more

Update to battery Nest Cam and Nest Doorbell delivers brighter images with bette... Read more

Forum Posts

Having an issue in my history

I keep having an issue in my history with my nest battery camera where it shows activity but the video just says "this video isn't available yet. Check back later" - needless to say later never happens! Has anyone got a solution / answer for this?

Audio Recordings

My camera was disconnected from our Wi-Fi and we have to do a reset, now I notice that the sound is not on the recordings, ever since, what should I do?

Maxeen by Community Member
  • 3 replies
  • 0 kudos

Camera history help

I’ve subscribed to 30 days of memory and now it’s showing nothing. I need access to history

Redman20 by Community Member
  • 4 replies
  • 0 kudos

Nest Hello sporadically not ringing chime

Hi, I have a 1st gen Nest Hello wired Doorbell that I just installed in our new house. The doorbell voltage is reading at 17 volts and there's a mechanical Nu-Tone doorbell. I installed the Hello and the doorbell chime seemed to work. But shortly aft...

aJ1441 by Community Member
  • 4 replies
  • 0 kudos

Nest cameras

I have one nest battery cam and one wired floodlight cam. For 1 year no problems but in the last few weeks they go offline frequently.I have reset the router and done factory resets on both cams. They then worked for one day and are now again offline...

Familiar Face Detection Never Shows Unfamiliar Face

The Familiar Faces function of my Nest Aware subscription doesn’t seem to be working properly. HELP states “When your camera detects an unfamiliar face, the app should ask whether it’s someone you know”. Well, mine isn’t asking me and it identifies a...

ColleenR by Community Member
  • 3 replies
  • 0 kudos

Resolved! Nest Hello peeling

Nest hello is peeling extremely bad, I do not want to upgrade to the new doorbell because of the aspect ratio… please help

RollTide by Community Member
  • 8 replies
  • 0 kudos

NEST outdoor camera not working

I have had my nest outdoor IQ camera for about 2 years, it was working great until about 2 months ago. It is no longer working. There has been no damage to the camera or cords, the light does not turn on therefore I am unable to even try to troublesh...

gkd123 by Community Member
  • 5 replies
  • 0 kudos

Nest doorbell falling off line.

Our Nest Hello has worked reliably for a few years. Lately if just goes off line. I’ve rebooted the modem and router. What has worked is ringing the door bell repeatedly and it comes back on. Any suggestions on how to prevent it from going off line? ...

Dawnct by Community Member
  • 5 replies
  • 1 kudos