cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Enhanced Camera Experience in the Google Home App Read more

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 4981 Views
  • 0 replies
  • 3 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 20937 Views
  • 0 replies
  • 8 kudos

Resolved! Video Doorbells draining really fast (battery)

Every since the last update all 3 of my video Doorbells have been draining the batteries super fast no matter which battery usage option is selected. Also to top it off the battery percentage is also showing incorrect values, for instance they curren...

Alex717 by • Community Member
  • 557 Views
  • 1 replies
  • 0 kudos

Doorbell mount broke

Hi I have a 1st generation nest doorbell wired and my mounting plate or bracket the small tab that holds the doorbell on has broken. Can you help please??

JDoug by • Community Member
  • 321 Views
  • 1 replies
  • 0 kudos

Ripped Brown Strip inside doorbell

In the process of trying to fix my wired nest doorbell, I managed to tear the brown strip attaching the front of the doorbell unit to the back. Can the doorbell still function, or is it time to buy a new one?

Matt2121 by • Community Member
  • 188 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Recording

I noticed that my cameras are only recording for a day and then deleting the data. How can I extend the recording time/space/days?

Wired camera with flood lights low power warning

Hard wired camera with flood light.The camera stand flood lights have been installed and working without issue for nearly 2 1/2 years.Keep getting low power warning with advice the check the magnetic mount.Tried rebooting the camera. Reloading the ap...

MNH by • Community Member
  • 333 Views
  • 1 replies
  • 0 kudos

Gen 1 Outdoor Camera Serial Number Issue

I'm trying to add a 1st Gen Wired Outdoor camera to my Nest app. I've input the 6 digit product code, but the app does not list the serial number so I'm unable to complete the set up. How do I get the app to show the serial number?

Sike1973 by • Community Member
  • 385 Views
  • 1 replies
  • 0 kudos

Resolved! Cámara Nets no funciona

Mi cámara dejó de enviarme notificaciones, revise y no se podía conectar desde la aplicación, posteriormente salía apagada y no me dejaba encenderla. Cabe señalar que un día anterior la había cargado en su totalidad por lo que no es una cuestión de b...

Eva9 by • Community Member
  • 844 Views
  • 1 replies
  • 0 kudos

Missing Bracket

Hello my doorbell is missing the bracket to mount on the wall can google send me one or when can I get it to buy

Rash by • Community Member
  • 357 Views
  • 1 replies
  • 0 kudos

Resolved! Chnage ownership

Hey, Im looking to sell my house and leaving the setup in the house, is there a way to change the ownership over to a new person? Or would thy need to set up each device individually. 4 camera DoorbellThermostat

to vote
Labels
Top Kudoed Users
View all