05-08-2023 11:09 AM - edited 05-08-2023 11:15 AM
I know there have been reports of the Nest Doorbell peeling. Has there been an official response from Google about this? Is there a way to get this warrantied/replaced without too much hassle? This doorbell is way out of weather and should not be peeling like this.
05-08-2023 06:09 PM
Two of ours are peeling. Google Nest says they "cannot" replace them after the 1-year warranty. We bought silicone skins on Amazon to cover the peeling shards.
05-08-2023 07:29 PM
Hi MatthieuS,
Thanks for reaching out. Let’s check this — could you fill out this form and let me know once you’re done?
I appreciate your help, MplsCustomer.
Thanks,
JT
05-08-2023 07:32 PM
It has been filled out.
05-09-2023 03:57 PM
Hey there,
Thanks for the update. We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
Best,
JT