My gen2 wireless fell off the mount and the lens has cracked. Can this be replaced or repaired?
Go to the Recommended Answer.
I've seen several posts in this forum where the battery doorbell just fell off of the mount and broke.
Try contacting Support for a replacement: https://support.google.com/googlenest/gethelp
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Thanks. Very helpful information. Claim sent off
Checking in — how's it going? Were you able to receive your replacement device? Let me know if there's anything else.
I appreciate your help, MplsCustomer.
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.
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