can't talk and listen simultaneously

[budlizard]

Hey all,

I have a nest doorbell and until recently I was able to talk/listen simultaneously.  Now, I need to press the talk button, wait for it to activate, talk, and then press again so I can hear the other person.  I was wondering if there's a fix for this or get a new doorbell, etc?

Thanks!

Mike

[Brad]

Hey there,

Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[EmersonB]

Hi everyone,

@budlizard how's it going with your Nest Doorbell? Were you able to perform the steps suggested above? We'd be glad to hear from you — We'd like to make sure everything is working.

I appreciate the help, Brad.

Thanks,
Emerson

[EmersonB]

Hey budlizard,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
 
Best,
Emerson