sGoogle battery cameras fire threat

[Anonymous]

Hi all. The specs of the battery cameras state they're unusable over 40 degrees celsius and not to operate or charge them over this temperature as they're a fire hazard. Has anyone experienced these cameras actually catching fire? It constantly reaches temperatures above 40c where i live I'm just wondering how safe these cameras actually are. Or is it a worse case scenario type thing...

Thanks 

[David_K]

In my years of helping other users with Nest products, I certainly don't recall a report of a Nest Cam catching fire. Every manufacturer has to state operating and charging conditions that their products have been safety tested at. It doesn't mean the product won't work below or above those temperatures, just that it has not been tested and certified as safe outside that range. If anything untoward were to occur, you'd find it hard to bring any sort of claim or legal recourse as you're operating it outside the manufacturer's specifications.

[Anonymous]

So over 40 degrees celsius even if they're turned off I would have to unmount them and try find somewhere under 40c to store them or the refrigerator otherwise they could be a fire hazard? 

[David_K]

Not necessarily, no. Just because the air temperature is 40 degrees doesn't mean that's how hot your camera is as it may be covered by shade or otherwise out of direct sunlight etc.

[EmersonB]

Hello everyone,

@Anonymous, thanks for reaching out here in the Community. How's it going with your Nest Camera? Were you able to read the information that davidking has shared? In case you have an update, you know where to find us.

I appreciate the help, davidking.

Regards, 

Emerson

[Anonymous]

So if the cameras are on an exterior wall in the sun over 40°c they're a fire hazard?

[EdmondB]

Hi there, 

I completely understand why you want to make sure your device is safe to use. Here is a link to learn more about the Safety and Handling of the Google Nest Cam battery.

Let me know if you have additional questions.

Best,

Edmond

[EmersonB]

Hey folks,

We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

 
Thanks for answering, Edmond.

Best,

Emerson

[Jenelyn_O]

Hello there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

I appreciate the help, @davidking, Emerson, and Edmond.

Kind regards,

Jenelyn