09-01-2021 02:59 PM
Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.
Original poster: Gary Hengeveld
09-13-2021 02:39 PM
Hi there. Gary.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. This is not something I have ran into before, so I would suggest you definitely restart your camera. Once restarted, test it and see if you are getting the same results. I will be moving this feedback forward for you. Thank you for bringing it to our attention! Please let me know if you need further assistance.
Best Regards,
Brad.
09-17-2021 01:17 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS