08-27-2022 10:58 PM
Hi the brightness on my chromecast all of a sudden is not as bright and colorful how do I fix this ?
08-28-2022 01:40 AM
I think this is not an issue with your Chromecast, but with the tv it is connected to 😉
08-30-2022 12:34 AM
No my fire stick is plugged into the tv and it is fine I’ve even tried my chromecast in the same input
08-30-2022 12:35 AM
Also it’s a fairly new 4k tv
08-31-2022 02:04 AM
Strange, I don't know what's going on. Did you already try to restart or reset your device?
09-03-2022 11:29 PM
Hi folks,
Thanks for the help here, Mr_Borssie.
DT77, have you tried the suggested steps provided by Mr_Borssie? If yes, how was it?
Regards,
Jennifer
09-04-2022 12:20 AM
Hi yes
09-04-2022 11:02 PM
Hello DT77,
Thanks for getting back to us. When you tried to reboot or reset your Chromecast, does the same issue persist? Could you please try to plug in the Chromecast into a different TV screen if one is available so we can isolate the issue?
Best,
Jennifer
09-07-2022 11:44 PM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
09-10-2022 11:15 PM
Hey DT77,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer
09-11-2022 12:17 AM
Hi I’ve tried the things you suggested and no improvement.
09-11-2022 06:08 PM
Hello there,
Yikes! We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?
Thanks,
Jennifer
09-14-2022 06:23 PM
Hey DT77,
We haven't received your form. Were you able to fill it out?
Best,
Jennifer
09-17-2022 06:32 PM
Hi there,
It's me again. How's it going? Still need help?
Regards,
Jennifer
09-20-2022 07:09 PM
Hello DT77,
I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer