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Chromecast - Protected Management Frames - possible issue

GoodnessMe
Community Member

Hi, my chromecast recently stopped connecting to my phone after a phone update.  I think my Chrome cast is first gen, bought in 2018 just as another version was released, but have found nothing on the box to confirm this.

The phone update brought with it a new feature, protected management frames which effectively encapsulates wi fi traffic in a different manner. 

I am hoping to have someone confirm that this new feature is the issue, and advise if some of the more recent chromecasts are compatible with protected management frames.

Don't want to upgrade to something that still does not work.

Any assistance would be appreciated

 

4 REPLIES 4

davidking
Gold Product Expert
Gold Product Expert

If you turn the setting off, does your Chromecast start working again? Doesn't like sound Chromecast, or certainly the older gen you have, supports this feature.

https://www.reddit.com/r/HomeNetworking/comments/6u336f/protected_management_frames_enable_or_disabl...

Thanks for the response David,

I cannot turn it off on my phone ( greyed out )  but checked my tablet ( same manufacturer ) and was able to turn it off.  Now casting again.

So the protected frames management with my 2018 model chromecast was definitely an issue.

Saves me upgrading though, now my tablet can cast too.  Let's hope they don't enforce it turned on.  😬 

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Thanks for the help here, davidking.

 

GoodnessMe, glad to hear that you're able to cast now using your Chromecast. Let us know if you have other questions and concerns. We're here to help.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey GoodnessMe,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer