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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 715 Views
  • 8 replies
  • 1 kudos

Resolved! Bought 2 Chromecasts, one works, other one gives problems.

Hi there,Just bought and installed 2 Chromecasts. One in the living room tv, one in the bedroom tv.Installation was ok for both devices. Both devices use the same Wifi.I want to stream the video from several apps on my android phone to the Chromecast...

Resolved! Chromecast setup error

Hi, we just brought brand-new google chromecast 3 but while we are trying to set up, we had an eror says ‘this device was used by another user, please reset the device’s factory settings.’ We could not understand, if this device means mobile phone , ...

Sanerm by • Community Member
  • 1366 Views
  • 6 replies
  • 0 kudos

Resolved! Loops, loops chromecast setup

Plugged in, welcome screen with Chromecast number. Start Home, device found, but needs to be activated, install device utility app. Device found turn off wifi, cannot make connection, then make contact with the hotspot on your Chromecast. Says cannot...

Jgbodar by • Community Member
  • 835 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast and Multiple Users

I am hoping this community can help with a problem I am having with my new Chromecast device. Essentially, I can add additional users but they don't seem to be able to do anything - accept I have the option to remove them. My wife and I are unable to...

Greedyfly by • Community Member
  • 1267 Views
  • 4 replies
  • 0 kudos

Resolved! Youtube Premium showing ads on Chromecast (3rd gen)

I have a 3rd gen Chromecast as well as Youtube Premium. A few days ago I started seeing ads when I cast videos from youtube even though I have Premium and am logged into youtube on my phone.

tobymgk by • Community Member
  • 3214 Views
  • 12 replies
  • 3 kudos

Problem to cast from PC to TV

Hi all, I'm having this error: "failed to cast please try again", on my two browser (Chroome and Edge), trying to cast from my Laptop to my Smart tv.I downloaded on my Laptop the "Cast to Google Cast" app, 2 years ago and i never had problems.I alrea...

When is the uk getting better Google tv chromecast offering

How much longer till uk customers start getting apps available for the uk market. We are still waiting uk live tv services and when are you finally going to get us access to channel 4 all4 or even freeview play. It’s a basic requirement yet there see...

nfuller by • Community Member
  • 588 Views
  • 1 replies
  • 1 kudos

Google TV Chromecast doesn't verify cable provider subscriptions.

When on Google TV, the main menu will not verify my HBO, SHOWTIME that I have subscriptions through my cable provider.Does not allow me to go further after "Can't verify your Subscription" dialogue box.Been trying for days...Help! Thank you.

Wmt by • Community Member
  • 2204 Views
  • 10 replies
  • 0 kudos

Chromecast lost after 1 minute

Hi,I have a very strange problem with 2 laptops.After starting I see the chromecast (chrome or VLC) but one minute later it disapear and impossible to connect.If someone as an idea ?Cheers

Gillou by • Community Member
  • 799 Views
  • 3 replies
  • 0 kudos
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