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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25745 Views
  • 0 replies
  • 11 kudos

Unable to sign in to YouTube, on Chromecast

When I cast YouTube from Chrome on my laptop, I am not signed in, although it once worked fine. I cannot log in as it simply says "Can't sign in You can still watch YouTube as a guest on this TV while you share videos, add comments and more from your...

tarotray by • Community Member
  • 1717 Views
  • 8 replies
  • 0 kudos

Remote not working

My remote is not working please call me at +18165364943 

Jeepmagic by • Community Member
  • 931 Views
  • 5 replies
  • 0 kudos

Chromecast not connecting to nest wifi

Chromecast was working, disappeared off the network, could not cast to itI tried to add again via pixel 6 but when I try to add to my home nest wifi, it states cannot connect to wifiI restarted router, restarted phone, factory rest Chromecast, powere...

carlol by • Community Member
  • 1090 Views
  • 5 replies
  • 0 kudos

Can't cast to Chromecast 2nd gen from phone

Hi,I can't cast on any app to my chromecast from my phone, it says chromecast not found.I have a tablet that can cast and access the chromecast so not sure what is wrong as all devices are on the same wifi network. On the home app my phone can see th...

YorkyUK by • Community Member
  • 2846 Views
  • 18 replies
  • 0 kudos

Resolved! Google Chromecast Issues with Chrome

I have used this chromecast for a very long time successfully, but now have ran into issues. I know the problem is not with the chromecast as it works perfectly fine with all my iOS devices but through my Chrome browser on my Windows computer. I shou...

tcco94 by • Community Member
  • 750 Views
  • 3 replies
  • 0 kudos

New Chromecast power issues

I have several of these at home and love them. Bought one today to put in my office at work. I get a g.com/cast/power error. I have the Chromecast plugged into a power strip using the adapter and cord that came with it.I've unplugged and replugged ev...

Chromecast volume changes by itself, constantly

While casting to my Chromecast (build in-to my Sony XH9505), the music constantly changes by itself. Up and down it goes!When I close the app by swiping, the volume will stay put at the level it was when I swiped.I screen-recorded it, see it for your...

skroon19 by • Community Member
  • 6205 Views
  • 7 replies
  • 0 kudos

Worried!!

I do not have Chromecast anything, and until these notifications started showing up on my phone, didn't even know about it! But now I keep getting notifications that have controls on them! A small tv icon shows up and when I drop it down it states "m...

Misty1 by • Community Member
  • 745 Views
  • 4 replies
  • 0 kudos
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