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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2585 Views
  • 16 replies
  • 2 kudos

Google home app “problem connecting to cloud”

Trying to place ambient pictures on my google tv it describes me having to go to the app and select the tv and press on the gear icon when I do “problem connecting to cloud “ pops up need help fixing this

FIXITFERN by • Community Member
  • 7273 Views
  • 22 replies
  • 3 kudos

Disabling AP isolation on google nest

I have just set up a new home wifi network on my google nest and I am having trouble casting to my chromecast. I googled the error message that I receive when attempting to cast and it was suggested that the problem is that I have AP isolation turned...

tjeld by • Community Member
  • 997 Views
  • 3 replies
  • 0 kudos

Chromecast with google tv not updating to Android 12

I have two CCWGTV and neither of them is offering the Android 12 update. I even went as far as factory resetting one of them to see if a "clean" one would upstate but no success. I'm located in Australia. Any reason why I'm not receiving the update b...

JohnR1 by • Community Member
  • 5977 Views
  • 16 replies
  • 1 kudos

Android 12 update broke 4k HDR for 4K projector

The chromecast google tv 4k is plugged into an enhanced format HDMI port on my Sony 7.2 receiver and uses ARC to connect to the projector. Before A12 update, it worked perfectly with 4K HDR content and the projector would auto-sense it and switch to ...

Can Chromecast send audio to Pixel 6 Phone, video to TV?

I have new pair of Signia Styletto AX7 hearing aids (HA's) that receive audio by Bluetooth from the manufacturers app in my Google Pixel 6 phone. Relevant specs for the HA's are: Bluetooth 5.2, LE, ASHA, Android 13.I have tested successful audio in t...

Prime Video is Performing Terribly (Long Buffer Times)

When trying to use the Prime Video app on my Google TV (4K Model), and selecting the show or movie I want to watch, the loading wheel will spin for almost 2 minutes before loading the content, and it will constantly have to buffer every few minutes o...

Resolved! Disney+ just has a spinning wheel w/ no errors

When I try to use the Disney+ app from the Google TV interface it starts to load, but never gets past the spinning wheel. I have left it for 30 mins and still just get the spinning wheel. I have tried:Clearing the app's cacheReinstalling the appReboo...

quincy by • Community Member
  • 24053 Views
  • 21 replies
  • 0 kudos
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