10-17-2021 02:21 AM
As per title my Chromecast Ultra is having issues. I have factory reset the Ultra, set up new home and device room. When i go through the procedure it errors with "Disconnected Device" - 'connect to your wi-fi to cast'. message (picture attached).
Phone is iphone Xs Max software version 14.7.1
PC Windows 10 (high end rig 10700k ect)
Router ASUS AX11000
Please help... This is killing me not being able to cast.
Thanks in advance.
10-28-2021 02:53 PM
Hey there JohnSmith,
I apologize about the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
11-02-2021 11:15 AM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran
11-03-2021 11:17 AM
Hey there!
We haven't heard back from JohnSmith, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Have a good one!
Best regards,
Jeran