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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

David_K by Platinum Product Expert
  • 5355 Views
  • 0 replies
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No signal problem

I have a good wifi .good tv,brand new google chrome cast but when I connected it .it is showing no signal .any inputs

It shows nothing but Google Assistant

Hey guys, so something happened to my Chromecast with Google TV just now. When I turn it on, it starts up with a Google Logo, then it displays nothing unless I press the Assistant button, when i say "Open You Tube." It says "can't open apps on this d...

brbba1501 by Community Member
  • 174 Views
  • 3 replies
  • 0 kudos

No sound with new chromecast

We just bought a new chromecast and no matter what settings we try we cannot get any audio. It is connected to a pioneer receiver hdmi and the sound setup on the tv is the same as other devices that have no audio issues (ps5, switch, etc). we do noti...

two by Community Member
  • 440 Views
  • 6 replies
  • 0 kudos

Cannot Connect GCwGTV-HD with Home App

Bought two Chromecast w/Google TV HD units. Tried both of them for my office & neither would connect there. Tried one upstairs and that worked first time. Went back to try again in the office with other CC. Have followed all the troubleshooting advic...

Mike46 by Community Member
  • 464 Views
  • 11 replies
  • 0 kudos

YouTube TV in multiple locations

I recently purchased 2 Chromecasts, the 4K model for the living room and the HD for the kitchen TV. I would like to buy 2 more chromecasts for our 2ns home in a different state. I don't see an issue with this but was concerned about my YouTube TV sub...

MNixon by Community Member
  • 703 Views
  • 3 replies
  • 0 kudos
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