Like it says above Chromecast Ultra stopped showing the options menu for YouTube. used to get a preview of stuff to choose from but it isn't there anymore. The mini says it is displayed on the screen and asks me to choose but nothing is there. If I say a number, it starts playing. Both dongles quit showing it at the same time. They both have the same firmware and I have even done a factory rest on one of them. It still isn't showing on the screen. Anyone have this issue before?
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We apologize for the inconvenience and thanks for your patience. Our team has identified the issue and is currently working on a fix. I'll keep this thread open and I'll let you know once we have news to share.
Im getting rid of my google home speakers and my google chromes... but even on facebook marketplace I cant get any money from them since millions of other people are getting rid of their google junk all at the same time. If I had google stock (I dont anymore) I will be cashing out fast.
Same here, additional info when I would ask, google to show me videos of ex ex ex X, it would turn on my television and sound bar and display “thumbnails“ with numbers for the various choices found, and I could ask Google to show me more and it would scroll to the next group. Now when I ask Google to show me YouTube videos of XXX with the TV and sound bar still turned off, it will respond with showing choices of XXX, which one would you like? And then,… Once I guess and call out a number, it then, and only then turns on the TV and sound bar and plays that YouTube video.
Having the exact same issue for a long time now and it’s driving me insane. I reset reboot everything I even went and bought a brand new chromcast and that was worse then the other one so I plugged the old one back in.
Sadly it looks like Google home quality has gone downhill. It used to be scary good with voice recognition. Now it gets things wrong half the time or will say "I'm not sure how to do that" when I ask something like "play xyz on Netflix". Even though it knows what to do when I ask exactly the same thing again (on the hub you can see what it heard, so I know it heard correctly both times).
Then this feature stopped working that everyone here is also complaining about. It no longer previews the options. I just have to guess.
Given what Chat GPT can do, I'm very disappointed in Google.
well chatgpt is going to take all googles search business and soon, and they know it. I would not be surprised if the google founders are quietly liquidating all their stock before the big drops start to happen..
Can Google refund my Chromecast purchases or buy me a Roku or something that actually works?
This has been happening for months. It's not being worked on, obviously. There have been firmware pushes since the issue was noted.
What EXACTLY is the problem, Google?
Almost February 2023 and no dice. Totally annoyed. I've got YouTube app on the smart TV. I've got YouTube on my phone's. I've got too YouTube signed in every device with my Google account. She'll tell me they are on my TV but nothing shows but ambient mode of my Google photos or artwork. I'm taking a stab here but if almost seems like the Samsung TV with all the bells and whistles isn't communicating properly with Google. Sometimes she can't turn it on and off too. I wish Google, Apple, Samsung and everyone else could get their stuff together and stop this my platform only nonsense. I was going to take my Chromecast downstairs to the living room and plug it in to check it out with the LG TV. But I think that will send me over the edge today. All this used to work on my basic TV. SMH
It isn't your tv. My LG and JVC have the Chromecast Ultra dongle and my Vizio tvs are built in Chromecast. All are doing the same thing. Just showing the background picture slideshow and saying there are options to choose from.
That's funny. You should mention that now when I start my YouTube on my smart TV all the selections are blank. I have to go to the home, go up and down the sidebar search for something or go into my history before the home page will show all my suggested stuff. I don't know what's going on. And when I ask my assistant she'll say I don't have any answers for that. But I found something else and it's like almost the reverse. SMH not sure WTF.
I factory reset the Assitant and the Chromecast and reset the router multiple times. I even got a new router. I changed the assistant language one time, but that did not help. Ever since I have used Chromecast only to cast my phone, asking the assistant just does not work. Iended up buying an Amazon Fire tv stick. What a sad club to join, huh? Sorry, you are also having this issue.