11-11-2021 08:12 PM
After having great success with casting to our samsung smart tv, the device was not longer detected when connected to the hdmi port. I tried the second port and no success. I checked google home and received the message that the device was not detected. I unplugged the dongle for one minute, still not detected. Ran Samsung troubleshooting device connection to no avail. Unplugged tv and waited for 1 minute, didn't work. Are there any other steps I am missing before returning the device? Thank you.
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11-11-2021 08:52 PM
First, check the cable USB cable and the power adaptor condition to ensure they are functioning in optimum parameters.
If you can't do that, borrow a USB cable and a power adaptor, if possible, with the same specifications, then try again.
Lastly, hard reset the Chromecast 3rd generation.
11-11-2021 08:52 PM
First, check the cable USB cable and the power adaptor condition to ensure they are functioning in optimum parameters.
If you can't do that, borrow a USB cable and a power adaptor, if possible, with the same specifications, then try again.
Lastly, hard reset the Chromecast 3rd generation.
11-11-2021 09:01 PM
Thanks, I did the factory reset and I'm back up.
11-12-2021 02:19 AM
Ho lo stesso problema il pc fisso con Windows 10 aggiornato non riconosce più la Chromecast . Mentre con smartphone stessa rete Wifi funziona benissimo . Premetto che prima funzionava il pc fisso lo riconosceva ora non trova nessuna fonte.
11-16-2021 02:03 PM
Hey there!
It looks like Fedka2 was able to get that device working again, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
layerpa, since this thread is resolved, feel free to create a new thread for your specific issue.
Thank you for your help, djtetei!
Best regards,
Jeran