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Chroomcast not found on home app

Yassin911
Community Member

Home app can't find chroomcast 

4 REPLIES 4

Dhdhdhdu
Community Member

Make sure you home app device is connected to the wifi and no security software is running on it.

Try hard resetting you Chromecast.

 

Kimy
Community Specialist
Community Specialist

Hi folks,

 

Appreciate your help, @Dhdhdhdu.

 

Thanks for posting here in the Google Nest Community, @Yassin911. A few questions: what Chromecast device are you using? How long have you been using it? When did it start? What steps have you taken?

 

Give the steps below a try and let me know how it goes:

 

  • Reboot your Chromecast device, setup/casting device, and Wi-Fi router.
  • Delete and reinstall your Google Home App.
  • Try a factory reset, then re-setup.

 

Thanks,

Kimy

Kimy
Community Specialist
Community Specialist

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Regards,
Kimy

Kimy
Community Specialist
Community Specialist

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,
Kimy