04-27-2022 04:29 AM
Why are my devices keep cutting out and can't reconnect
05-01-2022 05:56 PM
Hi Horaceholt,
Thanks for reaching out. Let's sort this out.
A few questions: Are you getting any messages when connecting your devices to the network? What's the LED light status in your Chromecast? When did this start? Please reboot your Chromecast, Google Home, and Wi-Fi router. If the issues persist, reset your Chromecast and Google Home.
Let me know how it goes.
Thanks,
Jennifer
05-04-2022 06:02 PM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
05-06-2022 09:05 AM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran