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Moved chrome cast o different network how can I reset the factory reset

ncochran9
Community Member
6 REPLIES 6

davidking
Gold Product Expert
Gold Product Expert

If you've already changed to a different Wi-Fi network, try these steps:

  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

HP2
Community Member

Im at a different home, different wifi. Chromecast is trying to connect to old internet and cannot get home app to connect to do any resets. It recognizes "garage tv" and asks if I want to setup but it never can communicate or connect

davidking
Gold Product Expert
Gold Product Expert

You'll need to use the physical button on the device itself to reset it. You won't be able to reset it from the app?

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for the help here, davidking. I appreciate it.

 

HP2, hope that helps. Feel free to reach back if you still need help. 

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello HP2,

 

It's me again. How's it going? Still need help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer