cancel
Showing results for 
Search instead for 
Did you mean: 

bbciplayer on Chromecast with GoogleTV HD

bryan999
Community Member

Cannot access BBCiPlayer.  BBC says app is not supported on this device.

This was the only reason I bought it.  How can it be installed?

 

1 Recommended Answer

RXShorty
Gold Product Expert
Gold Product Expert

Hi @bryan999 

The first Chromecast Google TV was the 4K device which came by default with Android 10.
So the app is supported on that device.

The Chromecast Google TV HD was recently released but ran by default with Android 12.
The update for the Chromecast Google TV 4K just has been released, so the app shows as supported on this device on the BBC website (based on Android 10).

View Recommended Answer in original post

7 REPLIES 7

RXShorty
Gold Product Expert
Gold Product Expert

Hi @bryan999 

Currently, the Chromecast Google TV HV runs Android 12 which is not supported yet by the BBC app.
For more information check out this LINK.

The work-around is that you are able to cast to the device. 🙄

Thanks for the prompt reply RX Shorty.

I couldn't understand why Android 12 was the problem, but as you say its the iPlayer app that needs to catch up. Hopefully soon.

Thanks

bryan

RXShorty
Gold Product Expert
Gold Product Expert

Hi @bryan999 

The first Chromecast Google TV was the 4K device which came by default with Android 10.
So the app is supported on that device.

The Chromecast Google TV HD was recently released but ran by default with Android 12.
The update for the Chromecast Google TV 4K just has been released, so the app shows as supported on this device on the BBC website (based on Android 10).

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

I appreciate your help here, RXShorty.

 

bryan999, we hope that answered your question. Feel free to reach back if you still have other concerns. 

 

Regards,

Jennifer

Azarco
Community Specialist
Community Specialist

Hey bryan999,

 

We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.


Thanks,

Alex

bryan999
Community Member
Azarco
Thanks but it has been explained, It's the BBC App that isn't working with the Chromecast/Google TV.  So not a Google issue as such.
Good to know you are keeping an eye on me.  I'm enjoying the rest of the content that I can access and YouTube which I couldn't get on my not so smart TV 
 
Thanks
Bryan

Azarco
Community Specialist
Community Specialist

Hello there,

 

We're glad to hear that! If you ever need help with your Google Nest devices, you know where to find us. Also, I'll go ahead and mark this as complete and we'll lock the thread after 24 hours.

 

Cheers,

Alex