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Failing and equipment Nest

S3
Community Member

Still waiting for my thermostats. It's winter!

3 REPLIES 3

Jeremyg
Community Specialist
Community Specialist

Hi @S3!

 

Thanks for reaching out to the community. I am sorry that you have not received your Nest thermostat yet, but no need to worry; help is here. Before I proceed, I need to know a few things:

  • Is this a new brand of equipment order or a replacement?

I'll be waiting for your response; any additional details you can provide will be helpful.

 

Best regards,
Jeremy.

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