08-16-2022 04:56 AM
In the morning my hub shows picturesn ok but when you swipe down only the picture frame option is displayed. The clock is displayed fine but shows no temperature just a few squiggly lines.
When I get my phone and open up the home app the temperature is then displayed and them swipe down menus then appear. However in the early hours it then reverts back to not showing the temperature and the only thing available is the photo frame option. Until I get my phone out and open the home app again and this happens daily for at least a couple of weeks.
08-16-2022 06:00 AM
same as issue kindly fix my also issue as soon as possible
08-16-2022 06:13 AM
It looks like you have this same problem that Google Nest has acknowledged but has not yet fixed:
08-29-2022 11:41 AM
Hey everyone,
Our team is already aware of this and is currently working on a stable fix. I highly suggest sending feedback on your device. Prior to submitting feedback, please ensure "Send device usage data and crash reports to Google" is turned on for the device experiencing the issue. We'll update this thread as soon as we hear an update from our team, we appreciate your patience.
Best,
Alex
10-08-2022 04:06 PM - edited 10-08-2022 04:08 PM
Hey folks,
I understand this issue has been ongoing for quite some time, and I apologize for the inconvenience it has caused so far. At the moment, our team is still looking into this issue and I have no additional updates to share right now. I’ll continue checking in with the team and updating this thread as soon as I can.
Cheers,
Muddi
10-08-2022 04:23 PM
If this issue is related to the temperature information that disappeared each night (https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Weather-data-on-2-Nest-Hub-fullscreen-c...), that issue is fixed in Cast Firmware Version: 1.62.312297.
10-10-2022 03:33 PM
Hey MplsCustomer,
Yes. This one is related to the thread that you've shared. I can confirm that we received an update that a fix is slowly rolling out for this issue, and I wanted to hear some updates from the users on this thread.
To all: Please check the firmware version of your device, and let us know if you still have the same issue after the update.
Cheers,
Muddi
10-17-2022 11:35 PM
Hey folks,
Checking in to see if anyone is still experiencing the same issue on their Nest Hub? Please update the thread so we can further assist you.
Cheers,
Muddi
10-25-2022 12:10 AM
Hi,
I'm still having this issue 😞
How can I get the upgrade to fix this issue?
Regards,
Robert
11-07-2022 09:51 PM
Hey herutza,
What is the current firmware version of your device? Also, what country are you located in?
Cheers,
Muddi
11-11-2022 01:01 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Juni
11-12-2022 01:03 PM
Hi there,
We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Regards,
Juni