Home speaker group cannot cast from Spotify

[Alexanderpayne1]

I've created a couple different speaker / casting tvs for playing music (always Spotify). It worked up until last week but now Spotify will not connect to the group even though it is showing as an available option. Casting to a single speaker still works ... Help!? Is this a group issue or Spotify one? Thanks!!

[Dan_A]

Hi Alexanderpayne1,

I understand that having to play Spotify on your speaker group is a great way to enjoy music ― let's check it out. What Nest speakers do you have? What is the error message when casting/playing music on your speaker group? Since Spotify is working on individual speakers, it would help a lot if we could do a sequential reboot by unplugging the power cord of your router followed by your Nest speakers. Restarting your phone might also help.

Keep us posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Juni]

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Thanks,

Juni