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Nest Thermostat wireless interference

Tingfoley
Community Member

Hi my nest thermostat is constantly disconnected and reconnecting to the heatlink,

 

Can you tell me what channel the Thermostat/heatlink defaults to so I can adjust my other equipment to a different channel to try and troubleshoot the issue.

 

Thank you

3 REPLIES 3

Vladut
Community Specialist
Community Specialist

Hi there, thank you so much for reaching out!

 

This one is a peculiar situation indeed. Can you tell me what's the distance between the thermostat and the Heat Link?

AlexD
Community Specialist
Community Specialist

Hi, I wanted to check in. Did you see my colleague's message? Keep us posted. 

george_t
Community Specialist
Community Specialist

It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

GeorgeT