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Sensor detecting movement

Leedsed
Community Member

Hello, I inherited a Nest in a house I moved to. One of the features I was really enjoying was that it appeared to have some sort of sensor that knew when I was away. It even turned off the heat when I was sat on the sofa say, watching a film for a long time. Unfortunately that seems to have stopped working, so now if I forget to turn the heating off I come home to find the heating has been on all time, or (like just now!) I wake up too hot. I’ve tried turning off the program completely, but that hasn’t changed anything. Can anybody offer any advice how to make the sensor operational again so it knows when I am (for example) in bed, so it switches off the heating if I forget. 

1 Recommended Answer

David_K
Platinum Product Expert
Platinum Product Expert

If you manage the thermostat in the Nest app:
Learn more about Home/Away Assist - Google Nest Help

If you manage the thermostat in the Home app:
About Home & Away Routines - Google Nest Help

View Recommended Answer in original post

8 REPLIES 8

David_K
Platinum Product Expert
Platinum Product Expert

If you manage the thermostat in the Nest app:
Learn more about Home/Away Assist - Google Nest Help

If you manage the thermostat in the Home app:
About Home & Away Routines - Google Nest Help

Leedsed
Community Member

Thanks very much. I've made some changes and had a read on it. I'll come back if I have any more problems, but hopefully that will solve it.     

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@David_K, thanks for the help!

 

@Leedsed, how's it going with your Nest Thermostat? Still need our help?

 

Thanks,

Edward

Leedsed
Community Member

I've changed the settings and will monitor it. Thanks for checking in.  

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if everything is good to go from here. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Leedsed
Community Member

Hi Jake, no I'm fine thanks. I've played around with the settings as David recommended, but also have turned the timer off, so it will for sure never heat when I'm not arround again. Than ks for checking. 

Jake
Community Specialist
Community Specialist

Hey there,

 

I am glad to be of help. With you being good to go, I am going to go ahead and lock the thread at this time. If you have any questions from here, please feel free to create a new post.

 

Best regards,

Jake