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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest: HVAC Monitoring Alerts

I received an HVAC Monitoring Alert from Nest/Google Home which says:"Your system briefly stopped heating your home several times" and From {Date} to {Date} your heating system briefly stopped heating your home 10 times. Then it lists the 4 most rece...

laurier by Community Member
  • 1329 Views
  • 8 replies
  • 0 kudos

Correct settings to maintain a cool bedroom at night

During the cold evenings our temperature choice is set to 21.5 in order to get the pump to circulate. At 9:30 it changes to 18 in order to keep the bedroom cool. However, annoyingly the full heat starts up during our sleep time in order to maintain a...

Unable to hear from Nest Hub

I can hear voice when I speak to Google Nest Hub Max live from my Google pixel 7 phone but I cannot hear voice from my Nest Hub Max - please advice?

Pick by Community Member
  • 525 Views
  • 3 replies
  • 0 kudos

newby question

Using a hot spot at a remote site for a relative. Used my android phone to connect and setup the nest hub max. Now it wants to ring in, as well as the hub max. Thats a no go, and this location won't have a android phone with the hub, it was our objec...

Need help , mother gave me her nest max

So my mother gave me her nest max but on her google home app the device isn’t on there as she never transferred the app from her old phone to the new one. None of us remember the account information. Is there a way of seeing what account it’s linked?...

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Samkeeley by Community Member
  • 747 Views
  • 3 replies
  • 0 kudos

Advanced home automation (dimming lights)

Hi What I’d like to do using a voice command, is to say the command (e.g. watch a movie), for my WiFi lights to gradually dim. I get that I could do this manually, by adding a command like lights 99%, lights 98% etc, with a one second delay. However,...

Si by Community Member
  • 567 Views
  • 1 replies
  • 0 kudos

Do i need a c wire

Do I need a c wire as I already have a grey wire in slot 1 

Johnjon by Community Member
  • 551 Views
  • 3 replies
  • 0 kudos

Trigger routine on facial recognition

From what I see you get information but you cannot directly trigger a routine based on facial recognition. This would be such a powerful feature of Nest camera's. Does Google have any plans for this in the future?

mtroxell by Community Member
  • 590 Views
  • 1 replies
  • 5 kudos

Use nest hub gen2 to improve wifi reach

Hi. I have a Nest wifi router and 3 wifi points, but still a weak signal in some areas at home. According to Google, my 2 Nest Hubs (gen2) are Thread Border Routers. How can I use the nest hubs to improve my nest wifi mesh network ?I was hoping the N...

Quikmark2 by Community Member
  • 880 Views
  • 5 replies
  • 0 kudos

Nest wired camera not available with routines

So if my understanding is correct, you can add your camera to the Nest app (if it’s and older camera) and that way you can turn on the camera at a certain time. **Such as 8pm indoor camera turns on automatically, home or not** But seeing as I have a ...

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