I want to connect my brand new expensive camera to my nest app just like my last very expensive camera. My last outdoor camera costed over 200 dollars and I loved the nest app. I just bought a new nest indoor outdoor camera that costed over 150 dollars. There’s nothing that helps connecting it to my nest app. The google home app sucks. It’s unorganized and all over the place. I don’t want my security cameras mixed in with my light bulbs, light sockets, dehumidifiers, or my TVs or chromecasts. Those things are toys and or luxury’s. My cameras are important. Security is more important than the other crap. If I knew that I could not add this brand new nest camera, then I would had bought something else. Right now it’s no better than ring, Merkury or even blink. Blink is the worst. I want to return this inferior item since it is inferior now due to not having the nest app. It’s like having a car with no key but you can sit and look pretty in it. This 150 dollar piece of junk is now only worth 24 dollars now. How dare google falsely use the Nest brand logo on these cameras when in fact you can’t connect it to the Nest app. I sense a huge lawsuit brewing here soon in the near future.
The new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support.
Please let me know if you have any other questions.
I have been doing the same thing and only just read this post. I have spent a fortune on cameras and and the new hub and honestly I’m pretty unhappy with the picture quality, absolutely terrible zooming, from what was said when purchased that the nest app plus the subscription gives you better picture quality. Now I find out it doesn’t even open in the app. Am I able to post the lot to you and get a full refund so I can purchase a better brand.