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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 35686 Views
  • 186 replies
  • 47 kudos

Customer service

I was excited to get my home security consolidated, using Google products. This is looking like a mistake. I couldn’t even get through to the customer service rep I was speaking to. He dismissed my issue. I asked to speak to someone who could help me...

Deadhed by • Community Member
  • 342 Views
  • 3 replies
  • 1 kudos

Nest doorbell offline

My NEST doorbell working fine on my Google Pixel phone but is offline on my wife's iPhone how I can fix that?No problem on her phone with other devices.

Bakalov by • Community Member
  • 242 Views
  • 3 replies
  • 0 kudos

Nest Aware Plus

I had purchased Nest Aware Plus but did not realize it covered only one location. I just signed up for the second location, a condo, today, as I desperately need the history from this week because of the security situation/break-in.Does anyone know h...

LarryLun by • Community Member
  • 218 Views
  • 2 replies
  • 0 kudos

Hack? Voyer ? Privacy!!!!

Can my NEIGHBOR ( can hear fly $@rts from across the room ) hack into my roku 360 indoor ? By accessing my own Network & passwords , via from cast or mirroring

Nest aware faces gone when google stopped the subscription

Google suddenly stopped charging for my subscription and it ended without me realizing for some time. When i resubscribed all my recognized faces where gone.. that is really annoying. Is there a way to recover those?

mrorry by • Community Member
  • 278 Views
  • 3 replies
  • 0 kudos

Resolved! Nest aware and Google one

I'm currently a subscriber to nest aware in the UK. I've recently seen that if I subscribe to Google one premium I would get nest aware and Google fit as part of the package. Would I have to cancel my nest aware subscription first and then subscribe ...

Markymarc by • Community Member
  • 1232 Views
  • 5 replies
  • 0 kudos

Resolved! original nest cam bandwidth

I currently have a Nest Cam Indoor and am using the 1st Gen Nest Aware. My question: Does the new Gen Nest Aware use more bandwidth than the 1st Gen? My camera is on a fixed data plan and this is a concern for me. My current data usage is about 1 Gb ...

werty by • Community Member
  • 290 Views
  • 1 replies
  • 0 kudos

Millie4535 Live Video Feed

How do I watch the live video of my puppy being born at my Breeders house. I have the password?

Continually being double charged for Nest Aware

I paid for a yearly Nest Aware Plus subscription on May 28, 2022 and May 28, 2023 in the amount of $127.92 each time. I have also been charged EVERY month for a monthly subscription and CONTINUE to be charged every single month. That amount has now i...

Nest Data Archive-Error

For the past three weeks, each time I've requested my full Nest Data Archive I have been receiving errors. I'll receive a notification that my archive has been successfully created, yet, when I click upon the "Download" tab, it only brings up a singl...

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