cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 72834 Views
  • 186 replies
  • 57 kudos

Nest aware Faces

Inside may nest Faces, I have deleted all bad pictures of myself. I have saved the best of the group. Now the remaining faces are all spread out by " Date " (#1) I would like to group them all together." With an option to remove them from Tuesday 24t...

Joseduddy by • Community Member
  • 220 Views
  • 1 replies
  • 0 kudos

New Cameras dont work with Nest App

I just wanted to yell into the void, in hopes that someone with half a brain from Google may actually do something about this for stuck consumers. I will be leaving the service, but for those of you who are stuck, maybe this will help.Let me ask a qu...

krobins by • Community Member
  • 1046 Views
  • 6 replies
  • 2 kudos

Subscription

Hi, I had a little disruption today with the camera. Is there a payment issue that I’m not aware of?

AmparoR by • Community Member
  • 226 Views
  • 1 replies
  • 0 kudos

Nest camera 2nd gen wired

My nest camera stopped working as of Dec 9, 2024 around midnight I’ve already tried unplugging & plugging it back in but there is no green light or any light at all. It’s offline, tried connecting it to another outlet & still did not turn on, no gree...

yessi28 by • Community Member
  • 580 Views
  • 4 replies
  • 0 kudos

Resolved! Nest aware deletes video history

I searched the internet up and down and thought that if I signed up for the nest aware finally, that I would be able to watch the break in that happened when I was not subscribed to nest aware. That is totally false. I was at least able to see previe...

IT3030 by • Community Member
  • 586 Views
  • 3 replies
  • 0 kudos

Camera lost recording

Hi,Our packages were stolen off of our front porch where the camera can easily see. Our neighbors reported that the packages were stolen around 9:45pm. The Nest app says there was an event at 9:44pm, but the playback isn't loading. The camera recorde...

rvivi by • Community Member
  • 404 Views
  • 1 replies
  • 0 kudos

Need to pay for subscription

I need to pay for my yearly subscription, the credit card on file has expired I have a new card an want to pay for service

Lil3 by • Community Member
  • 665 Views
  • 3 replies
  • 1 kudos

Resolved! Nest aware account needed?

I have had a Nest Aware Plus account and just purchased two more camera's but i can't get them on to my Nest Account. If I'm understanding, I have set up the cameras using the google home app, however I am paying over $200/year for my Nest Aware Plus...

4bs by • Community Member
  • 690 Views
  • 4 replies
  • 0 kudos
to vote
Top Kudoed Users
View all