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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Black Screen

My google nesthub35F3 screen went black suddenly. I have been trying to reset and add to Google Home. It says to scan QR code. There is none. Selected continue without scanning. Says to enter code displayed on screen. The screen is black. Is there a ...

JimQ by • Community Member
  • 823 Views
  • 2 replies
  • 1 kudos

Incorrectly charged

I got an email a few weeks ago saying Google has new Nest subscription plans, and if I switch to this new upgraded plan (that basically is just a price increase), that instead of a year being $100, it'll be $40 for the first year. Sounds great right?...

Syjkim by • Community Member
  • 326 Views
  • 0 replies
  • 0 kudos

Resolved! Cancel My Subscription

My subscription will not cancel no matter how many times i do it online. I have IOS so there is no way to do it through Google Store. Need it canceled and refunded!

kaijf by • Community Member
  • 755 Views
  • 1 replies
  • 0 kudos

Aware Plus Purchase Mistake

Greetings all. I screwed up. I have 2 Google accts. I purchased plus yesterday under 1 acct and my cameras are under the other acct. Sequence of events:I mistakenly let my aware plus subscription run out. I forgot it was the plus version. I then purc...

Resolved! Still getting charged $80 a year and do not have a nest aware account or any other subscriptions

Hello, I tried for a year to get this charge off my credit card - I go to the help but I do not have a nest aware subscription. So I cancelled credit card and reported it. Once again, I got another $80 for this year on my new credit card and I can't ...

CHNJ by • Community Member
  • 765 Views
  • 1 replies
  • 0 kudos

Massive price increase!

Holy price increase batman!! Good thing I'm not vested in the Nest camera system! Sell you nest equipment before it's worth pennies on the used market!

dfoxslim1 by • Community Member
  • 697 Views
  • 2 replies
  • 1 kudos

Google Nest displaying wrong time

The time is displaying 2 hours behind. But When I ask the time it says it correctly and shows a screen with the correct information but as soon as that screen is dismissed the clock is still showing two hour behind.

Jackie25 by • Community Member
  • 877 Views
  • 1 replies
  • 0 kudos
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