Hi @Karenhall
Depends where you signed up for Nest aware and the steps to cancel will be different. Losing your house to a fire must be beyond stressful and trying to deal with camera subscriptions must be beyond annoying.
Your Account screen in the Google store is a way tell where you purchased each subscription so you know who to contact.
In a web browser, go to the Google Store.
Select Subscriptions.
Sign in with the account email and password that you use to sign in to the Nest or Home app.
You’ll see a list of all the Nest Aware subscriptions in your account.
If you purchased a subscription directly from Google, the subscription will simply say Nest Aware. There won’t be a subscription ID.
If you purchased a subscription from one of our partners, the subscription will say Nest Aware with the details of your plan. Below this you’ll see Subscription managed by (partner name). There will also be an alphanumeric subscription ID. You may need to provide your subscription ID when contacting the partner for help.
If you purchased a 1st gen Aware subscription from one of our partners, the subscription will say Nest Aware via (partner name). In addition, you’ll see an alphanumeric subscription ID below that. When contacting the partner, you may need to provide this ID. If you purchased your subscription from one of our partners, contact the partner directly to cancel or change your subscription. Google cannot cancel or change subscriptions purchased from a partner.
