Charged renewal fee for Nest system I do not have in use

[connchurch4]

I am looking for a refund on the Nest System Camera renewal.  I was not aware this would automatically renew and I have not used the system since the first month it was installed and stopped working.  I do not use this email so was not aware it would automatically renew.  Would like refund for 2025.

[David_K]

@connchurch4 To protect your privacy, we're not able to support with account and billing issues in this public community. The best thing to do is  contact the Google Nest support team directly.

1. Go to Contact Us - Google Nest Help
2. Select an appropriate product or category, type a brief description of the issue, then click Next.
3. Click Other, then click Next step.
4. In the Resources section, click Next step.
5. Choose to get a phone call, call or chat with the team, depending on availability in your country.